________________
3.3.3 Defining Materiality
A. Stakeholder Dialogue
We engage on an on-going basis with industry associations, civil society, government, customers and the academic world. We meet them in multi-stakeholder initiatives, the most important ones being the Responsible Jewellery Council and the Organisation for Economic Co-operation and Development - Forum on Responsible Mineral Supply Chains(12).
Through constructive engagement, we Ï Prioritise key issues and develop our corporate responsibility policies.
Deepen our understanding of stakeholder expectations and interests: they bring about
the best insight to the challenges we all have an interest in addressing. The topic of human rights in the supply chain and product disclosure were high on the agenda.
theb
Suppliers
Key issues for our stakeholders - Market capacity - Operational excellence - Ethical business practices - Liquidity assurance - Supplier standards
Some examples of the way we engage - Direct dialogue on top and management
level - Social and financial internal and external
audits Terms of business with strategic suppliers
Employees
Contractors
Safe working environment
- Implementation of strong ethical corpo- Inclusive and supportive company cul- rate culture ture
- Plant-based intranet sites - Work-life balance
- Newsletters and publications - Rewarding remuneration
- Training toolkits on business ethics and Career development
code of conduct, and awareness pro
grammes - Trade union relations
- Social intemal and extemal audits Business capacity
- Formal undertaking - Business ethics
- Business partner code of conduct Chain of custody
- On-site visits - Face to face meetings
- External audits - Products with the highest standard of - Fairs and marketing events quality and integrity
- Individual account management - Adequate product disclosure
- Updates on market dynamics - Competitive pricing
- Impact assessments such as working Secured supply
with clients on the risks of mixing syn- Ethical business practices
thetic diamonds with natural diamonds - Product and info security
and their impact on our business - Social and economic development - Formal dialogues Employment opportunities
- Conferences and speaking engagements - Attracting investments
- Lead Member United Nations Global - Kimberley Process
Compact - Legal compliance - Ethical business practices
Customers
Governments & International Organisations
418
