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The third class compartments are practically as dirty, and the closet arrangements as bad, today as they were then, There may be a little improvement now, but the difference between the facilities provided for the first and the third classes is out of all proportion to the difference between the fares for the two classes. Third class passengers are treated like sheep and their comforts are sheep's comforts. In Europe I travelled third and only once first, just to see what it was like but there I noticed no such difference between the first and the third classes. In South Africa class comforts are better there than here. In parts of South Africa third class compartments are provided with sleeping accommodation and cushioned seats. The accommodation is also regulated, so as to prevent overcrowding, whereas here I have found the regulation limit usually exceeded.
The indifference of the railway authorities to the comforts of the third class passengers, combined with the dirty and inconsiderate habits of the passengers themselves, makes third class travelling a trial for a passenger of cleanly ways. These unpleasant habits commonly include throwing of rubbish on the floor of the compartment, smoking at all hours and in all places, betel and tobacco chewing, converting of the whole carriage into a spittoon, shouting and yelling, and using foul language, regardless of the convenience or comfort of fellow passengers. I have noticed little difference between my experience of the third class travelling in 1902 and that of my unbroken third class tours from 1915 to 1919.
I can think of only one remedy for this awful state of things that educated men should make a point of travelling third class and reforming the habits of the people, as also of never letting the railway authorities rest in peace, sending in complaints wherever necessary, never resorting to bribes or any unlawful means for obtaining their own comforts, and never putting up with infringements of rules on the part of anyone concerned. This, I am sure, would bring about considerable improvement.
My serious illness in 1918-19 has unfortunately compelled me practically to give up third class travelling, and it has been a matter of constant pain and shame to me, especially because the disability came at a time when the agitation for the removal of the hardships of third class passengers was making fair headway. The hardship of poor railway and steamship passengers, accentuated by their bad habits, the undue facilities allowed by Government to foreign trade, and such other things, make an important group of subjects, worthy to be taken up by one or two enterprising and persevering workers who could devote their full time to it.
But I shall leave the third class passengers at that, and come to my experience in Benares. I arrived there in the morning. I had decided to put up with a panda. Numerous Brahmans surrounded me, as soon as I got out of the train, and I selected one who struck me to be comparatively cleaner and better than the rest. It proved to be a good choice. There was a cow in the courtyard of his house and an upper storey where I was given a lodging. I did not want to have any food without ablution in the Ganges in the proper orthodox manner. The panda made preparations for it. I had told him beforehand that on no account could I give him more than a rupee and four annas as dakshina, and that he should therefore keep this in mind while making the preparations.
The panda readily assented. 'Be the pilgrim rich or poor,' said he, 'the service is the same in every case. But the amount of dakshina we receive depends upon the will and the ability of the pilgrim.' I did not find that the panda at all abridged the usual formalities in my case. The puja was over at twelve o'clock, and I went to the Kashi Vishvanath temple for darshan. I was deeply pained by what I saw there. When practising as a barrister in Bombay in 1891. I had occasion to attend a lecture in 'pilgrimage to Kashi' in the Prarthana Samaj hall. I was therefore prepared for some measure of disappointment. But the actual disappointment was greater than I had bargained for